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HomeLitter BoxesSmartScoopAccessoriesSmartScoop No-Touch Waste Bags |
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| Customer Reviews: | | Average Customer Review: ( 5 customer reviews )
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Most Helpful Customer Reviews
6 of 7 found the following review helpful:
 So far so good Feb 13, 2008
By Teresa A. Russell
I have owned a Littermaid automatic litter box and when it died (after 14 months) I decided to look at alternatives. The reason I didn't want to get another Littermaid was because of the design. Sometimes my male cat would urinate over the back of the Littermaid and I'm pretty sure that's what caused the unit to fail. I did some research on the internet and found that others had the same problem -- urine would get into the electrical components. On the Smartscoop, all the electrical components are outside the litterbox, so unless my cat stands outside the litterbox and "hikes his leg to pee", I doubt any urine is going to damage the unit.
Also, the Smartscoop is much easier to clean. Everything except the motor unit can be immersed in water. The entire unit comes apart easily. The only parts of the Littermaid you could put in water were the litter compartment and the rake. This made it hard to clean because the rake runs along a track which is on the inside of the frame -- not the litter compartment. The track is so close to the litter compartment that moist litter would get stuck to it. No matter how hard I tried, I was never able to get the whole thing cleaned. Also, emptying the waste compartment on the Littermaid was a messy job. On the Smartscoop, it only takes a few seconds and there is no mess.
On the other hand, the Smartscoop does not do quite as good of a job scooping the litter, it does leave more waste behind than the Littermaid. Also, my cat tends to urinate at the rear of the litterbox in front of the rake. The rake does not sit flush against the rear of the unit so there is cat litter behind the rake thus causing a clump of litter to be stuck to the rake (that I have to scrape off). I think the makers of Smartscoop should make a few improvements such as putting more tines on the rake (spacing them closer together)and solving the problem with the litter behind the rake.
When I received the Smartscoop, the motor would not cycle automatically. I guess the sensor was defective. I called the people at "Our Pets" the makers of Smartscoop and they sent me a replacement motor within a few days. They also sent a toy for my cat with their apologies. It was refreshing to have such courteous, prompt service. A little additional information - the Smartscoop comes with a 1-year warranty - the Littermaid only comes with a 90-day warranty. A friend of mine bought a Littermaid and it died after 95 days.
All in all, I would recommend the Smartscoop. I only gave it 4 stars because of the 2 problems I mentioned above.
2 of 2 found the following review helpful:
Bags work well May 14, 2009
By lowcountryreader
The Smart Scoop bags work well. I like them better than the Littermaid system. If you hook the loops over the tray handle, the end of the bag doesn't slip off into the tray.
1 of 1 found the following review helpful:
pretty much all these do is... Jan 03, 2012
By K. Nelson
these bags just help keep your waste receptacle clean. You cannot turn them inside out and use them to actually throw the waste away, you have to dump into a different trash bag. (I use the grocery store bags). It is just a liner. But I would NOT use my litter box without them. Like I said, they help keep it clean. Fair price and it was fast shipping. And since they are just a liner, it is possible to use them more than once.
Decent Bags Mar 06, 2009
By C. Wiesner
"TooMuchMedia"
I thought that these bags, being tailored to the SmartScoop receptacle, would stay on well but they really don't. They often slip a bit allowing litter to fall into the receptacle. However, they are long enough to cover the receptacle, which many normal bags aren't. And I haven't had one tear yet.
1 of 3 found the following review helpful:
 the item was broke Jun 22, 2008
By Geraldine Plummer
I recieved the smarscoop and it didn't work we called the phone number given they said they knew what the problem was they would send the part we never recieved it called again and said they would send it we still have not recieved it this has been some time now. gerri
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