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| Customer Reviews: | | Average Customer Review: ( 135 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
57 of 59 found the following review helpful:
 Premium Filters - No problems Jan 17, 2008
By Sarah Grover
I disagree with M&M's review about the filters lasting no more than 1 day. That hasn't been my experience at all. Make sure they get loaded with the black side facing the front of the fountain, and the narrower edge goes in first. Also, it's important to rinse the filter with cold water before inserting. This will get rid of any loose carbon dust. The manual explains all this.
According to the manual, 1 filter should last 6-8 weeks, depending on your pump speed and how quickly your animal(s) go through the water. I change mine every 2 months, sometimes longer. Now, I *clean* the whole fountain every 5-6 days, taking apart the whole thing, dumping out the old water, giving it a good scrubbing with soap and hot water. I take the lid off first, clean it, and rest the filter on the lid while I clean the rest of the fountain. Then I put the same filter back in, unless it's due for a change.
$10 for a 3-pack that lasts 6 months is a good deal to me. Don't know how the other user had such problems with grime and slime. It's important to clean the fountain regularly is all I can think of.
Great product!!
18 of 19 found the following review helpful:
These Filters Are A Step-Up From The Older Version! Aug 19, 2008
By Shawn Kovacich
"Author and Creator of numerous books and DVD's."
Since I already posted a review for the Drinkwell Platinum Pet Fountain, I am going to keep this review focused on the product itself, which is the new and improved filter.
I can't say that I was all that thrilled with the previous filter for use with the older version of the Drinkwell Pet Fountain. It was always producing a lot of charcoal in my cats water and although it didn't hurt him, I still didn't like the site of all that "garbage" in the bottom of his water dish. Also, the old filters didn't seem to do that good of job of filtering out the water. I don't know if it was just me, but I didn't like them all that much.
Now we jump forward to the other day when I got the Drinkwell Platinum Pet Fountain for my cat's eighth birthday, which he was simply overjoyed with and stuck his entire face in the stream to get the first drink.
These new filters seem to do a much better job at filtering out the water as it circulates throughout the system. I have yet to see any charcoal in the bottom of his dish, nor anywhere else for that matter. I would definitely recommend that you buy several of these three-packs of replacement filters and be sure and change them frequently depending upon the condition of your local water. Some places have a harder water than others and therefore should replace the filters more often.
Shawn Kovacich
100% Cat Lover
15 of 16 found the following review helpful:
Improved Filter Oct 02, 2007
By Cooking&Pet Lady
The premium version of the Drinkwell filter keeps the charcoal spread out, allowing it to be more effective than the standard model.
9 of 10 found the following review helpful:
platinum drinkwell fountain Oct 30, 2007
By Lorene M. Christy
"Cat Lover"
Fantastic Fountain; not only do my four(4) cats love it, the water stays cleaner and fresher twice as long as the earlier model without the built-in reservoir. As for some of the other reviews that state the reservoir is difficult to put in when filled, I totALLY DISAGREE!! The newer 6-sectioned filters are the key to the fresher cleaner water and are a MUST BUY ITEM!!!! Thanks from my kitties.
7 of 8 found the following review helpful:
 Great water capacity but louder then other brands Oct 04, 2007
By Anne Parson
When I was in the store buying this, someone stopped by and mentioned that it was loud. I was more concerned with not having to fill it every day like I did with the small Petmate version.
It is definately large enough. I fill the water every 4 days now instead of every day. However, the pump does have a larger vibration to it which is slightly annoying but not terrible.
See all 135 customer reviews on Amazon.com
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